Access to the most reliable fast charger network in Puerto Rico

Download the App

Know more about the

App

New ways to Charge

Budget

Take control of your charging costs, setting a budget that suits your needs.

Time

Pay for exactly the energy you use, ensuring efficient and cost-effective charging.

KWH

Take control of your charging costs, setting a budget that suits your needs.

Notifications

When your charge is completed
When you should remove your car

Discounts & Special Offers

When Balance is low
Your
Wallet

Now you can easily load funds into your account, set budgets, and monitor your charging expenditures with real-time updates. Say goodbye to manual transactions and hello to a seamless and hassle-free charging experience. Velocicharge Wallet ensures you have full control over your charging expenses, making it easier than ever to enjoy the benefits of electric vehicle ownership.

 

Your Favorite Stations

Now, you can easily bookmark and access your preferred charging stations with a single tap. Whether it’s your regular commute route, a strategic charging spot, or a station with excellent amenities, you can mark them as favorites for quick and hassle-free charging. We’re committed to making your EV charging experience as seamless as possible, and the Favorite Stations feature is designed to do just that.

Secure Data

Enhanced and worldwide standards security measures are the base of our APP. We use the latest encryption technology to safeguard your information, making every transaction and interaction on our platform secure. Rest easy knowing that your data is in safe hands while you charge your electric vehicle. We believe that security should never be compromised, and we’ve got you covered every step of the way.

Coupons

Introducing an exciting feature on our app that brings more savings and rewards to your charging sessions. With Velocicharge Coupons, you can access exclusive discounts and promotions from partner businesses, making your charging experience even more cost-effective. Simply apply the coupon code during checkout, and watch your charging costs decrease. We believe in providing value to our users beyond charging services, and Coupons is just one way we’re doing it. Stay connected with Velocicharge to unlock incredible savings on your electric vehicle journey.
And much more...

Get effortless charging process

Activate them today

Activate it so the charger automatically recognizes the EV and starts the charging process without any prior steps. Just plug in and you’re good to go!
Activate it to always maintain the balance in your account and avoid adding funds manually.

AutoCharge is a technology that enables EVs to automatically initiate and manage the charging process without the need for human intervention & additional steps. It leverages communication between the EV and charging infrastructure, allowing for a streamlined and hassle-free charging experience.

How to Enroll?

1. Complete the EV Profile

Complete the EV Profile

Add your EV to the app, simply enter or Vehicle Identification Number (VIN) and your plate in the Vehicles section.

If you’re not already a user, start by downloading the Velocicharge APP.

2. Visit a Velocicharge Station

Visit a Velocicharge Station

Don’t plug your car.

First
, go to the auto-charge menu, you will find the list of vehicles (added by the user). Now, select the vehicle to activate the auto charge.

3. Complete the steps & plug in

Complete the steps & plug in

Follow the steps and plug the car. Once plugged in, your EV communicates its unique identifier to Velocicharge, which we then link to your Velocicharge account. Now, you’re completely set up!

Where is available?

Available in all our locations with ABB, EVSE:

Céntrico

  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
1

J1772

Level 2 – Standard       
Up to 7.7 KW
3

Courtyard Hotel

  
             Speed     
Qty

CHAdeMO

Level 3 – High-Speed
Up to 50 KW
1

CCS

Level 3 – High-Speed
Up to 50 KW
1

J1772

Level 2 – Standard       
Up to 7.7 KW
6

Plaza Cayey

  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
2

Plaza del Caribe

5:00 am - 11:00 pm
  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
3

Plaza del Norte

  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 120 KW
2

J1772

Level 2 – Standard       
2

Plaza Fajardo

  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
2

Plaza Isabela

Coming Soon

Plaza Las Américas

6:00 am - 11:00 pm
  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
5

Plaza Rio Hondo

5:00 am - 12:00 am
  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
3

J1772

Level 2 – Standard       
Up to 7.7 KW
1

Plaza Yauco II

Coming Soon

Shops@Caguas

  
             Speed     
Qty

CCS

Level 3 – High-Speed
Up to 50 KW
3

J1772

Level 2 – Standard       
Up to 7.7 KW
1

The Outlets at Montehiedra

  
             Speed     
Qty

CHAdeMO

Level 3 – High-Speed
Up to 50 KW
1

CCS

Level 3 – High-Speed
Up to 50 KW
3

J1772

Level 2 – Standard       
Up to 7.7 KW
1

Now Available!

AutoPay allows to automatically add funds to your velocicharge app wallet to help streamline the charging process without the need for additional steps. Your account will now have the necessary balance to automatically complete your recharge. 

How to Activate Autopay

1
Setup the wallet/my account
2
Put the minimum balance, when the AutoPay should activated and the amount desired.
3
Once there's a low balance it will trigger AutoPay
4
The Funds will Automatically be added to your wallet

Let's talk about

Cars Occupying

spaces without charging

Starting September 27, 2023 and aligned with the software transition, we’re significantly changing how we operate. We introduce Idle fees or Penalty Fees, they are the same and are here, not as a burden, but as a way forward. They’re not just rules but our commitment to a smoother charging experience.

By implementing idle fees, we’re optimizing our resources, fighting congestion, and making EV charging more accessible to everyone. It’s not about penalties; it’s about responsibility and fairness. We’re driving towards a new era, a more sustainable world, and want you to be part of it.

Welcome to the new era of EV charging, where every moment counts.

Car Ready

You will receive a notification when your car is ready.

Grace Period

You will receive a notification when your car is ready. .You will given 15 minutes of grace period to remove your car from the EVSE space.

Penalty Begins

After the grace period ends you will receive a notification indicating the penalty charges have begun. Rate: up to $2 per minute.

Frequently Asked Questions

F.A.Q.
The transition is designed to provide a more streamlined and user-friendly charging experience while enhancing the efficiency of our charging network.
You can download the Velocicharge APP for free from your device’s app store.
Unfortunately, your current ChargeLab account will not work with the Velocicharge App. Users are required to register for a new account specifically on the Velocicharge App.
Yes, the Velocicharge APP introduces new ways to charge based on your preferences: By Budget, By Time, and By KWH. It also offers enhanced notifications and a user-friendly interface.
Idle Fees are charges for keeping your vehicle connected to the charger after your session is complete. They are implemented to encourage users to free up charging stations for others, making the experience fair for all.

Simply go to your preferred station, tap on it, and select “Add to Favorites or touch the hearth symbol.” You can then easily find and navigate to your favorite stations.

 

You can manage your notification preferences in the app settings. You’ll receive alerts for session updates, station availability, and more.

 

Your charging history and data from ChargeLab will not be transferred to the Velocicharge App. However, our new software will provide you with a detailed transaction history and additional features.

The new app will provide a Wallet where you can Top Up your balance to manage the transaction and experience a contactless payment. Otherwise, the RFIDs from Chargelab aren’t compatible with the new app. We will offer a new one that will be available later in 2023.
You can reach out to our dedicated customer support team through the Velocicharge APP, ensuring you receive assistance whenever you need it.
The Velocicharge APP offers enhanced tools for businesses, including the ability to set budgets, allocate charging times, and manage multiple vehicles more efficiently.
The Velocicharge APP will be available for download on September 20, 2023, and established as the main software in all stations starting on October 2023.

Plug in to the Future

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See our charging locations around the island and the chargers available.

Access to the most reliable fast charger network in Puerto Rico

Types of EV

Types of EV

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Types of Charging Plugs

Types of Charging Plugs

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Speed Differences

Speed Differences

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Learn how to use our App

Learn how to use our App

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Our Public Stations

Our Public Stations

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